Introduction & Scope
Fpoker ("we", "us", or "the platform") takes the privacy of its users very seriously. This Privacy Policy ("Policy") explains what personal information fpoker collects when you use the fpoker website (fpoker.ws) and mobile app, how we use it, and how we keep it safe.
By creating an account or using the platform, you confirm that you have read and agreed to this Privacy Policy. To protect your information, we follow GDPR international standards and all applicable local laws.
We use your data solely to provide you with our services. Your information is never sold to advertisers or third parties.
What Information We Collect
Fpoker collects two types of data — information you provide directly, and data generated automatically while you use the platform.
What You Provide (Direct Input)
- Identity Information: Full name, date of birth, national ID number (as part of the KYC process)
- Contact Information: Mobile number, email address, current address
- Payment information: bKash/Nagad number, bank account details (for verification purposes only)
- Verification Documents: NID or passport photo (KYC process only)
Automatically collected information
- IP Address & Device Type
- Browser type & operating system
- Time spent on each page of the platform
- Betting & Transaction History
- Login Time & Location
How We Use Your Data
Fpoker uses your personal information only for specific, legitimate purposes. Full details are outlined below.
Primary use
- Account Creation, Verification & Management
- Providing betting & gaming services
- Processing deposits & withdrawals
- Customer Support & Dispute Resolution
- Sending important account notifications
Secondary use
- Detecting fraud & irregular activity
- Meeting legal & regulatory obligations
- Platform improvement & bug fixes
- Personalized promotions & offers (with consent only)
Fpoker only sends promotional emails or SMS with your explicit consent. You can withdraw this consent at any time from your account settings.
Sharing Data with Third Parties
Fpoker does not sell your personal information. However, certain information may be shared with trusted partners where necessary to provide our services.
Who we share it with
- Payment providers: bKash, Nagad, Rocket — for transaction processing only
- KYC Verification Partners: Minimum data required for identity verification
- Legal authorities: By court order or legal obligation
- Cybersecurity partner: Fraud detection & prevention
All third parties with whom data is shared are bound by strict confidentiality agreements. They may only use the data for the specified purpose and are prohibited from sharing it further.
Cookies & Tracking Technologies
Fpoker uses cookies to improve the usability of its website and app. Cookies are small text files stored on your device that help remember your browsing preferences.
Cookies used by fpoker
- Essential cookies: To maintain login sessions — disabling this will prevent the site from functioning
- Functional Cookies: To remember language preferences & settings
- Analytical Cookies: To understand which pages users visit most
- Security Cookies: For Detecting Suspicious Activity
Cookies can be deleted or blocked through your browser settings. However, disabling essential cookies may cause certain platform features to stop working properly.
Data Protection Measures
Fpoker uses multiple layers of security to protect your information — covering not just technical safeguards, but administrative and physical security as well.
Technical Safeguards
- TLS 1.3 encryption on all connections (indicated by the green padlock)
- AES-256 encryption at the database level
- Automated fraud monitoring & anomaly detection
- Two-factor authentication (2FA) option
- Regular security audits & penetration testing
Administrative Safeguards
- Only authorized personnel may access user data
- All staff are bound by confidentiality agreements
- Full audit logs of all data access are maintained
In the event of a data breach, fpoker will notify the relevant authorities and affected users within 72 hours.
Your Data Rights
You have full control over your data on fpoker. Contact our support team to exercise any of the rights listed below.
How long your data is retained
Fpoker retains your information only for as long as necessary. All data is kept while your account remains active.
Once the retention period expires, your data is securely deleted or anonymized.
Minor protection
Fpoker strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any data from minors.
If a minor has accidentally created an account and this comes to our attention, we will immediately close that account and delete all associated data. If you believe your child has mistakenly registered an account, please contact us right away at support@fpoker.ws.
Users must declare their age at registration. If there is any doubt, fpoker may request age verification at any time. Providing a false age will result in account closure.
Communications & updates
If you have any questions about this Privacy Policy or wish to exercise your data rights, please get in touch using the details below.
- Email: support@fpoker.ws
- Live Chat: Anytime, from within the platform
- Response time: Usually within 24–48 hours
If this Privacy Policy changes, the updated date will be noted on the website. For significant changes, you will be notified by email or in-app notification. Continued use of the platform after any changes constitutes your acceptance of the updated Policy.